There’s no question technology plays an integral role in the success of a hospitality business. From tailoring rosters and integrating POS with bespoke food delivery platforms to compliance management and everything in between, there is a lot to think about.
But it’s important operators make the time to research the market and invest in platforms that make life easier — running a venue is stressful as it is, so why not streamline where you can?
Hospitality has rounded up some of the top players in the tech landscape that are offering useful services that are sure to boost efficiency in the workplace.
Foodifox
Foodifox designs, builds, and runs software and hardware solutions for food delivery. The business deploys services that provide food access, enjoyment, and ease of use for diners and caterers, which is fundamental to the design.
The Self-Serve product allows caterers and hospitality specialists to prepare meals and deliver them to secure thermal food lockers. Customers can then pick up meals and consume them at their convenience.
UNSW identified a need to better serve university students with hot meals on demand and not just at allocated mealtimes. The deployment of Self-Serve has provided students with a secure, convenient solution for their late-lunch and late-dinner needs.
The benefits are widespread: students are able to access more enjoyable meals, caterers can exact quality control, and UNSW benefits from providing an innovative tech service that creates an improved student experience.
Self-Serve can provide these benefits at a range of locations including hospitality event spaces, in-stadia, or any area where dining convenience is valued. foodifox.com
Deputy
Deputy is a one-stop platform for managing your hospitality workforce with ease. The platform provides multiple services from rostering staff in minutes using intuitive apps to tracking employee hours, approving timesheets, and ensuring the correct awards are paid thanks to software that is loaded with updated modern award rates.
With Deputy, you can create and share employee rosters in a few clicks, swap shifts without the usual hassle, and even record employee wellness before each shift. Staff can also use Deputy to set their availability, apply for leave, and access the company news feed, ensuring they don’t miss any important messages from management.
You can learn more about Deputy and start a free trial today at deputy.com.au
SaucedIt
SaucedIt revolutionises compliance management for hospitality operators, offering a comprehensive solution covering various aspects that are crucial to the industry’s regulatory adherence. From wages and licensing to work safety and gaming compliance, SaucedIt ensures every facet of operational compliance is addressed efficiently.
At the core of SaucedIt’s functionality lies an intuitive track dashboard that provides operators with real-time insights into their compliance status. The dashboard highlights any non-compliant employees and outstanding issues, enabling proactive management and swift resolution.
Moreover, SaucedIt streamlines rostering and wages compliance, aligning seamlessly with Fair Work Australia standards and ensuring staffing processes not only meet regulatory requirements, but optimise workforce management for enhanced efficiency and cost-effectiveness.
With SaucedIt, hospitality operators can navigate the intricate landscape of compliance with confidence knowing their business is supported by a robust platform designed to simplify and streamline regulatory obligations. saucedit.com
Ordermentum
Hospitality is all about people and connection, but many operators don’t get to experience the good stuff because they’re too busy with paperwork and crunching numbers. To combat this, venues and wholesalers are using Ordermentum, a digital platform designed to connect venues and suppliers to create a thriving, sustainable hospitality industry.
Ordermentum has a user-friendly app that allows venues to order and pay suppliers in one place. Venues can connect with and find new suppliers, create automated standing orders, and receive text reminders to ensure they’re on top of ordering.
Suppliers enjoy multiple benefits from centralising customers and receiving automatic payments for improved cashflow to reduced admin, a digital catalogue that can be personalised for different customers, and the ability to increase leads without lifting a finger.
The core idea behind Ordermentum is that tech and AI can be utilised so we can be more human. Tech is key for creating a sustainable, financially viable future for our industry. Ordermentum is the easiest way to digitise the operations of any wholesaler or venue — more than 40,000 venues around the country agree. ordermentum.com
Doshii
Doshii brings hospitality apps together and gets them talking to Australia’s leading point-of-sale systems. For venues, that means less double-handling, admin, and confusion and more time to do what they do best. For their customers, it means a more satisfying and seamless experience.
With Doshii, you can reduce mistakes and double handling by sending your online app orders to your POS; save time by managing menus for a range of online ordering apps in one place; and sync reservations and rostering apps with your POS for smoother service and optimised staffing.
Doshii has you covered with an extensive range of Australian hospo app integrations which come in a variety of categories. From ordering, rostering, and reservations apps to payments and venue operations, Doshii has apps to suit every aspect of your business’ needs. doshii.com
Square
Square’s all-in-one POS system allows hospo businesses to take payments and serve customers their way. With Square, you can accept all types of payments quickly and securely, whether you’re tableside, behind the counter, online, or on the go.
Square goes way beyond just payments. It builds the tools you need to help run and grow your business. This includes inventory counts and invoices, staff rostering, franchise management, and organising back of house with the kitchen display system. What’s more, Square’s integrated eCommerce platform enables you to unlock revenue opportunities with online sales.
With Square’s flexible blend of sleek, compact, and streamlined hardware and software solutions, hospo businesses can scale up their point-of-sale technology as their business evolves. From the portability of Square Terminal to the convenience of Square Register’s customer display screen, there’s something for every hospo business.
Square’s simple, transparent pricing means you always know what you’ll pay, with no hidden fees or mandatory lock-in contracts. squareup.com
Smart Hospitality
The new Smart Hospitality app by CommBank will transform the way you handle customer payments.
Once integrated, Smart Hospitality gets detailed order data flowing from your POS through to the Smart Terminal. No more running back to the POS to update customer orders. Customers can also split their bills by item, saving time for staff, removing complex calculations, and eliminating errors.
Each customer can leave a tip for their share of the bill, so tips are not lost in the payment process. You can also customise the tip percentage amounts displayed on each terminal.
A comprehensive, one-touch Sales Overview report makes end-of-day effortless. Generate figures for your whole venue from a single terminal at the touch of a button. commbank.com.au/business/payments/hospitality.html
Qiki-Pay
Elevate your hospitality experience with Qiki-Pay’s fee-free EFTPOS, ensuring steady cash flow through to next-day settlements, even on weekends. Qiki-Pay abolishes terminal rental fees, offering significant savings which allows you to focus on superior customer service.
With 24–7 support from a Melbourne-based team, you’re guaranteed smooth operations. Standout features of Qiki-Pay includes seamless integration with more than 700 POS systems, enhancing operational efficiency, and ensuring compatibility with your existing setup. This integration streamlines transactions, improving customer experience. Benefit from our system’s no terminal rental fees, free receipt rolls, and an intuitive online transaction portal for comprehensive transaction management. Moreover, your business earns airline partner reward points for transactions processed through our terminals, adding value to every transaction.
Qiki-Pay is not just a payment solution; it’s a growth partner for your hospitality business, committed to innovation and cost-efficiency. Join the many businesses thriving with Qiki-Pay EFTPOS. Contact us to tailor our system to your needs and propel your business to success in the hospitality sector.
